Get the app Afyatel is not an emergency service. In an emergency call 999 or 112.
  1. Home
  2. For providers
For providers

A practice that fits in your pocket.

Afyatel brings patients, records and payments into one app, for doctors, clinical officers, nurses, pharmacies, laboratories and ambulance services.

Who can join

Every cadre, every regulator.

You register with your licence or permit number. It is checked against your regulator’s register, and your provider menu opens once you are approved.

  • Doctors (GP) and specialists Medical Practitioners and Dentists Council
  • Clinical officers Clinical Officers Council
  • Nurses and midwives Nursing Council of Kenya
  • Pharmacists and pharmacies Pharmacy and Poisons Board
  • Laboratories and imaging KMLTTB
  • Ambulance services County or NTSA operating permit
See the provider app

Walk through your side of it.

Join, take a consultation, fulfil an order or return a lab result. Tap through each one on the phone.

Step 1

Tap the glowing spot on the phone, swipe, or use Next.

Names, prices and messages in this walkthrough are examples. Screens are drawn to match the app.

What you get

Built for how you work.

Clinicians

Doctors, specialists, clinical officers and nurses

  • Receive consultation requests with the reason, mode and payment method
  • Consult by secure chat, in your clinic or at the patient’s home
  • Structured notes: complaint, impression, prescription, lab orders
  • See per-medicine adherence for the patients you care for
  • Export a clinical summary as a PDF with your name and licence number
  • Block out times you are busy elsewhere
Joining

Four steps to your first patient.

  1. Create your account

    Sign up in the app as a provider and choose your cadre.

  2. Enter your licence

    Your licence or operating permit number, plus your specialties and experience.

  3. Get verified

    We check it against your regulator’s register. Nothing is visible to patients until then.

  4. Go online

    Set your fee and availability, pin your facility and start receiving requests.

Fees and payments

Simple, and in the open.

To join
Free

No joining fee and no monthly subscription.

Platform commission
15%

Kept by Afyatel on payments made to you through the app. You see it itemised on every line under Earnings.

Your prices
Yours to set

You set your consultation fee. Pharmacies and laboratories set their own prices.

Patients pay in the app with M-Pesa. When a patient asks to be billed through SHA or an insurer, you see the scheme and member number on the request and bill the scheme directly. The full terms for providers are in the Terms of Use.

Provider questions

Before you sign up.

More answers

Who can join?

Doctors, specialists, clinical officers, nurses, pharmacists, laboratories and imaging providers, and ambulance services. See how it works for providers.

How am I verified?

You give your licence number at sign-up. It is checked against your regulator’s register, and your provider menu unlocks once you are approved.

What does it cost?

There is no joining fee. Afyatel keeps a 15% platform commission on payments made to you through the app.

Do I set my own fees?

Yes. You set your consultation fee, and pharmacies and laboratories set their own prices.

Can I keep my own records?

Yes. Consultation notes, prescriptions and lab orders you write are your clinical record, and you can export a clinical summary as a PDF.

Bring your practice on board.

Provider registration opens in the app. Tell us about your practice and we will help you get set up for the pilot.

Afyatel connects you with independent licensed providers. It is not a medical device and does not diagnose or treat any condition. Always consult a qualified healthcare professional. Afyatel is not an emergency service. In an emergency, call 999 or 112.