Get the app Afyatel is not an emergency service. In an emergency call 999 or 112.
Telehealth for Kenya

Your health, in your palms.

Licensed doctors, clinical officers, nurses, pharmacies and laboratories, in one app. Find care near you, consult, order medicine and tests, and pay with M-Pesa.

  • Every provider licence-checked
  • Data Protection Act, 2019
  • M-Pesa, SHA and insurance
  • 10services in one app, from consultation to delivery
  • 40+specialties to browse and book
  • 1,700+standard lab tests to choose from
  • 7kinds of provider, each verified before they see a patient

Every provider is verified.Licences are checked against the regulator before a provider can see a single patient.

  • Medical Practitioners and Dentists Council
  • Clinical Officers Council
  • Nursing Council of Kenya
  • Pharmacy and Poisons Board
  • KMLTTB
See it in action

Try the app before you install it.

Pick a journey and tap through it on the phone, exactly as you would in Afyatel. No download, no account.

Step 1

Tap the glowing spot on the phone, swipe, or use Next.

Names, prices and messages in this walkthrough are examples. Screens are drawn to match the app.

A nurse checking an older man's blood pressure in his living room
Home visit · pinned to your door
Home care

The clinic that comes home.

Not every visit should mean a matatu ride. Ask a nurse or clinician to come to you, and pin the exact gate.

  • Book a nurse, clinical officer or doctor who does home visits
  • Drop a map pin so they get directions to your door
  • Notes from the visit are saved to your record
About home care
A laboratory scientist looking through a microscope
Results in the app
Laboratory

Tests without the queue.

Choose your tests, compare what laboratories charge, and have the sample collected where you are.

  • More than 1,700 standard tests to search
  • Sample collection at the place you pin
  • Results arrive as a note, photo or PDF, shared with your doctor
About lab tests
A dentist with a patient in a clinic overlooking Nairobi
In clinic · nearest first
In person

Face to face, when it matters.

Some care needs a chair, a couch or an examination. Book the visit in the app and walk in at your time.

  • Dentists, gynaecologists and some 40 specialties
  • See providers on a map within 5, 10 or 25 km
  • Directions to the clinic are in your booking
Browse specialties
How it works

Three steps, no waiting room.

  1. Find a verified provider

    Search by service or specialty, or let the map show who is close and available now.

  2. Book and consult

    Choose chat, a clinic visit or a home visit. Your provider sees the health record you share.

  3. Pay and follow up

    Pay with M-Pesa, or have the visit billed to SHA or your insurer. Notes, prescriptions and results stay in your account.

What it costs

You see the price before you pay.

The app
Free

No charge to download Afyatel or to create an account.

  • Browse providers and prices freely
  • Keep your health record and reminders
Consultations
Set by your provider

Each provider sets a fee, shown on their profile and again before you confirm.

  • Chat, in-clinic and home visits
  • No charge until you confirm the booking
Ways to pay
M-Pesa

Or ask for the booking to be billed to SHA or your insurer.

  • You approve every payment on your own phone
  • Card payments are planned

Pharmacies and laboratories set their own prices. Some wellness communities charge a membership fee, shown before you join. Refunds are covered in the Terms of Use.

Privacy and safety

Your record is yours.

Health data is the most sensitive data there is. Afyatel handles it under the Kenya Data Protection Act, 2019.

Privacy PolicyTerms of UseDelete your account

  • Never sold, never used for advertising

    We do not sell personal data, and health information is never used to choose the ads you see.

  • No third-party trackers

    The app contains no third-party analytics or advertising trackers, and never reads your contacts, messages or call logs.

  • Shared with the providers you choose

    Your record goes to the providers you book, message or pay, so that they can care for you.

  • Leave whenever you like

    Delete your account from inside the app, or by email if you no longer have it installed.

Pilot access

Get the pilot build.

Afyatel is in a supervised pilot ahead of its release on Google Play. Invited patients and providers can install the Android build directly.

Version
1.2.1 (build 15)
Updated
12 November 2026
Requires
Android 7.0 or later

Installing the pilot build

  1. Open this page on your Android phone and download the file.
  2. Open the download. If your phone asks, allow your browser to install apps, then tap Install.
  3. Open Afyatel and create your account with your email address.

The pilot build is for testing with invited users. When Afyatel is released on Google Play this page will link to the store, and the pilot build will be retired in favour of the store version.

Questions

Good to know before you start.

The short answers. The help centre has the rest.

Visit the help centre

What is Afyatel?

Afyatel is a mobile app that connects people in Kenya with licensed doctors, clinical officers, nurses, pharmacies, laboratories and ambulance services. You can find care near you, consult, order medicine, book tests and keep your health record in one place.

How do I know a provider is genuine?

Every provider gives a licence number at sign-up, which is checked against their regulator before they can see patients. Verified providers carry a tick.

How much does a consultation cost?

Each provider sets their own fee, and you see it before you book. Downloading and creating an account costs nothing.

Can I use SHA or insurance?

You can ask for a booking or order to be billed to SHA or your insurer by giving the scheme and your member number. The provider bills the scheme and confirms your cover; you remain responsible for anything the scheme does not pay.

Who can see my health record?

You, the providers you book, message or pay, and authorised Afyatel staff. The full detail is in the Privacy Policy.

Talk to a person.

Questions about the pilot, joining as a provider, or your data? We answer every message.

Afyatel connects you with independent licensed providers. It is not a medical device and does not diagnose or treat any condition. Always consult a qualified healthcare professional. Afyatel is not an emergency service. In an emergency, call 999 or 112.