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Afyatel is a mobile app that connects people in Kenya with licensed doctors, clinical officers, nurses, pharmacies, laboratories and ambulance services. You can find care near you, consult, order medicine, book tests and keep your health record in one place.

Afyatel is published by Kas-Annex Medical Center, a private medical clinic in Kasarani, Nairobi, licensed by the Medical Practitioners and Dentists Council. More about us.

No. Afyatel is a technology platform. The providers on it are independent licensed professionals who are responsible for the care they give.

Afyatel is not an emergency service. In an emergency call 999 or 112, or go to the nearest hospital. The Emergency screen is only a shortcut to those numbers and to ambulance operators.

Afyatel is built for Kenya. Which providers you see depends on who has joined near you.

Open Consultation, choose a provider, pick chat, in-clinic or home, choose a time and pay. Watch the steps.

Not yet. Remote consultations are by secure in-app chat for now. Video consultations are planned.

Every provider gives a licence number at sign-up, which is checked against their regulator before they can see patients. Verified providers carry a tick.

Afyatel accounts are for people aged 18 and over. A parent or guardian can seek care for a child through their own account.

After a consultation, send the prescription from your notes to a pharmacy and pin where it should be delivered. Watch the steps.

The laboratory sends them to the app as a note, a photo or a PDF. You are notified, and the doctor who ordered the test sees them too.

Each provider sets their own fee, and you see it before you book. Downloading and creating an account costs nothing.

With M-Pesa. Afyatel sends a prompt to your phone and you enter your PIN in the M-Pesa prompt. Afyatel never sees your PIN.

You can ask for a booking or order to be billed to SHA or your insurer by giving the scheme and your member number. The provider bills the scheme and confirms your cover; you remain responsible for anything the scheme does not pay.

Not yet. Card payments are planned.

Contact us with the M-Pesa receipt number and we will look into it. Refunds are covered in the Terms of Use.

Doctors, specialists, clinical officers, nurses, pharmacists, laboratories and imaging providers, and ambulance services. See how it works for providers.

You give your licence number at sign-up. It is checked against your regulator’s register, and your provider menu unlocks once you are approved.

There is no joining fee. Afyatel keeps a 15% platform commission on payments made to you through the app.

Yes. You set your consultation fee, and pharmacies and laboratories set their own prices.

Yes. Consultation notes, prescriptions and lab orders you write are your clinical record, and you can export a clinical summary as a PDF.

You, the providers you book, message or pay, and authorised Afyatel staff. The full detail is in the Privacy Policy.

No. We do not sell personal data, and health information is never used to choose advertising.

Location while the app is open, photos and files you pick, and notifications. It does not use your camera or microphone, and does not read your contacts, messages or call logs.

In the app, go to Profile, then Privacy and legal, then Delete account. If you no longer have the app, follow the steps on the account deletion page.

Afyatel is being tested with invited patients and providers before it is released on Google Play. The pilot build is the Android app used for that testing.

See Get the app, or ask us for access.

Your account stays. You will need to install the store version in place of the pilot build.

The first release is for Android.