General consultation.
See a general practitioner, family physician, clinical officer or nurse for everyday health concerns, by secure chat, at their clinic or at your home.
What you can do here.
New symptoms
Fever, cough, stomach upsets, aches, rashes and the other reasons people usually see a doctor.
Follow-up visits
Review how you are doing after an earlier consultation, with your notes already in front of the provider.
Long-term conditions
Regular check-ins for conditions such as hypertension and diabetes, alongside your medication record.
Prescriptions
A prescription written into your consultation notes, ready to send to a pharmacy.
Lab and imaging orders
Tests ordered for you by name, which you can book with a laboratory in the app.
Care for your child
A parent or guardian can seek care for a child through their own account.
From tap to care.
Find a provider
Search by name, or list verified providers nearest first within 5, 10 or 25 km.
Book a time
Choose chat, an in-clinic visit or a home visit, and pick a slot.
Pay or bill your cover
Pay with M-Pesa, or ask for the visit to be billed to SHA or your insurer.
Consult and follow up
Notes, prescriptions and lab orders are saved under Activity.
Licensed, and checked.
Doctors (GP), clinical officers and nurses, each verified against their regulator.
- Good to know
Each provider sets their own consultation fee, shown before you book.
- Good to know
Remote consultations have limits: a provider cannot examine you physically and may ask you to attend in person.
- Good to know
Video consultations are planned and not yet available.
Afyatel connects you with independent licensed providers. It is not a medical device and does not diagnose or treat any condition. Always consult a qualified healthcare professional. Afyatel is not an emergency service. In an emergency, call 999 or 112.